Annexure C
Format for Investor Complaints Data to be displayed by Depository Participants on their respective websites
Table 1: Data for every Month ending
Sr. No | Received From |
Carried forward from previous month
|
Received during the month
| Total Pending | Resolved | Pending at the end of the month** **Pending for less than 3 months **Pending from more than 3 months | Average Resolution time (In days) |
|---|---|---|---|---|---|---|---|
1.
| Directly from Investors
| 0 | 0 | 0 | 0 | 0 | 0 |
2.
| SEBI (SCORES)
| 0 | 0 | 0 | 0 | 0 | 0 |
3.
| Depositories
| 0 | 0 | 0 | 0 | 0 | 0 |
4.
| Other Sources (If any)
| 0 | 0 | 0 | 0 | 0 | 0 |
5. | Grand Total | 0 | 0 | 0 | 0 | 0 | 0 |
Table 2: Trend of monthly disposal of complaints
Sr. No | Month |
Carried forward from previous month
|
Received during the month
| Resolved* | Pending ** |
|---|---|---|---|---|---|
1.
| April-2022 | 0 | 0 | 0 | 0 |
2.
| May-2022 | 0 | 0 | 0 | 0 |
3.
| June-2022 | 0 | 0 | 0 | 0 |
4.
| July-2022 | 0 | 0 | 0 | 0 |
5. | August-2022 | 0 | 0 | 0 | 0 |
6. | September-2022 | 0 | 0 | 0 | 0 |
7. | October-2022 | 0 | 0 | 0 | 0 |
8. | November-2022 | 0 | 0 | 0 | 0 |
9. | December-2022 | 0 | 0 | 0 | 0 |
10. | January-2023 | 0 | 0 | 0 | 0 |
11. | February-2023 | 0 | 0 | 0 | 0 |
12. | March-2023 | 0 | 0 | 0 | 0 |
13. | April 2023 | 0 | 0 | 0 | 0 |
14. | May 2023 | 0 | 0 | 0 | 0 |
15. | June 2023 | 0 | 0 | 0 | 0 |
16. | July 2023 | 0 | 1 | 1 | 0 |
17. | Aug 2023 | 0 | 0 | 0 | 0 |
18. | Sept 2023 | 0 | 0 | 0 | 0 |
19. | Oct 2023 |
*Should include complaints of previous months resolved in the current month, if any.
**Should include total complaints pending as on the last day of the month, if any. AAverage resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.
Table 3: Trend of Annual disposal of complaints
Sr. No | Year |
Carried forward from previous month
|
Received during the month
| Resolved* | Pending ** |
|---|---|---|---|---|---|
1.
| 2017-18 | 0 | 0 | 0 | 0 |
2.
| 2018-19 | 0 | 0 | 0 | 0 |
3.
| 2019-20 | 0 | 0 | 0 | 0 |
4.
| 2020-21 | 0 | 0 | 0 | 0 |
5. | 2021-22 | 0 | 0 | 0 | 0 |
6. | 2022-23 | 0 | 0 | 0 | 0 |
Grand Total | 0 | 0 | 0 | 0 | |
