Annexure C

Format for Investor Complaints Data to be displayed by Depository Participants on their respective websites

Table 1: Data for every Month ending

Sr. No




Received From






Carried forward from previous month


Received during the month

Total Pending

Resolved

Pending at the end of the month**

**Pending for less than 3 months

**Pending from more than 3 months

Average Resolution time

(In days)

1.


Directly from Investors

0



0

0

0

0

0

2.

SEBI (SCORES)

0



0


0

0

0

0


3.


Depositories

0



0


0

0

0

0


4.


Other Sources       (If any)

0

0

0

0

0

0

5.

Grand Total

0

0

0

0

0

0

Table 2: Trend of monthly disposal of complaints

Sr. No




Month






Carried forward from previous month


Received during the month

Resolved*

Pending **

1.


April-2022








0


0

0

0

2.

May-2022








0


0


0

0


3.


June-2022







0

0


0

0


4.


July-2022







0

0

0

0

5.

August-2022

6.

September-2022

7.

October-2022

8.

November-2022

9.

December-2022

10.

January-2023

11.

February-2023

12.

March-2023


*Should include complaints of previous months resolved in the current month, if any.
**Should include total complaints pending as on the last day of the month, if any. AAverage resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.
Table 3: Trend of Annual disposal of complaints

Sr. No




Year






Carried forward from previous month


Received during the month

Resolved*

Pending **

1.


2017-18








0


0


0

0

2.

2018-19








0


0

0

0


3.


2019-20







0



0

0

0


4.


2020-21







0



0


0

0

5.

2021-22

0

0

0

0


Grand Total

0

0

0

0