Annexure C

Format for Investor Complaints Data to be displayed by Depository Participants on their respective websites

Table 1: Data for every Month ending
Table 2: Trend of monthly disposal of complaints
*Should include complaints of previous months resolved in the current month, if any.
**Should include total complaints pending as on the last day of the month, if any. AAverage resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.
Table 3: Trend of Annual disposal of complaints